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Shipping & Returns

RETURN POLICY
 
Last updated April 12, 2019 
 
 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
 
Wei Ke Bei
Attn: Returns
RMA #
Room 701,Unit 2, Building 2,No.1 of CunQian Street ShaChongNan
YueXiu District
GuangZhou, GuangDong 510403  
China  
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
 
REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange.We will notify you by email when your return has been processed. 
 
EXCEPTIONS    
 
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
           
     ●     Confirm that the packaging is intact, Because this is an international package,the strong package is necessary   
     ●     Write a note in your package about your order: your order number, your name.   
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
+86-13728966686 

 

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